Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Doug Bentley

Doug Bentley

April 10, 2025

5  out of  5
rating by Doug Bentley
"Great and friendly agent to work with."
We responded:
"Doug, thanks so much for your confidence in us. We appreciate you and enjoy working with you. Thanks again! Brad and team"
Profile photo of Suzanne Siegel - Kangas

Suzanne Siegel - Kangas

May 22, 2024

5  out of  5
rating by Suzanne Siegel - Kangas
"I moved to Clemmons 6 yrs ago and have been with State Farm 40+ yrs and was referred by prior agency out of state to Brad Romine State Farm. I know insurance is expensive but you want to know if you have any issues your agent is going to be there for you. Everyone at the office is great but I just want to say Ben Humphrey is the best. Whether just answering questions or actually helping with claims he will do whatever he can to walk you through the process and explain any questions I have. Thank you State Farm."
We responded:
"Suzanne, thanks so much for the positive feedback! We truly appreciate it and appreciate you choosing to do business with us. Ben is a great asset to our office. Glad you enjoy working with him. Best, Brad and team "
Profile photo of David Cross

David Cross

December 29, 2023

5  out of  5
rating by David Cross
"He needs a beard. Every man has a beard these days. Glad he's not a 'follower'!"
We responded:
"David, thank you and thank you for doing business with us. We appreciate you. Best, Brad and team"
Profile photo of Jenny G

Jenny G

October 18, 2023

5  out of  5
rating by Jenny G
"I switched to State Farm ab 7 years ago for auto insurance. Brad assisted with making sure I would be fully covered in any situation at a price I could afford. Within this 7yrs, I’ve added new drivers, renters insurance (which I’ve had to utilize bc of a busted pipe. My claim was honored quickly & with compassion.) My teenage driver has taken advantage of roadside assistance, so thankful for this coverage. Our good driver discount, keeps my premiums low. Recently, I’ve also added life insurance policy. The greatest benefit is knowing that if I have a life change or situation, I can reach out to Brad or Ben Humphrey directly. They’ve always been willing to take care of my family’s insurance needs promptly & save me time, money, stress etc. Being a single parent with one income, price is important. However, so is coverage for the unexpected. Thank you to everyone in this office for caring for my family as people, not just a number!! Brad, Ben and the whole office treat us as family. You can buy insurance anywhere, but you can’t get service & compassion like this when you need it!!"
We responded:
"Jenny, thanks so much for your confidence in me and my team. We love working with you and are so glad you are happy! Best, Brad and team. "
Profile photo of Joan Vernon

Joan Vernon

June 2, 2023

5  out of  5
rating by Joan Vernon
"I recently had a car accident where I was awoken on Saturday morning with a neighbor pounding on my door and asking if I had seen my car. I ran out and looked,the whole back of my hatch window was smashed out, tail light smashed, dents in the back of the car. I automatically freaked out. My daughter went inside called State Farm within 15 or 20 minutes they had arranged a place for me to take my car to have it appraised, a place for me to pick up my rental car. Unbelievable how fast they made everything okay. From there, I did the two things they asked me to do. Everything turned out great and they paid for it all. I cannot tell you how wonderful it was to have a burden lifted off my back within 15 or 20 minutes on a Saturday. They took care of everything. What an awesome Insurance Company. The guys in this office are so friendly and kind, it was like dealing with family. State Farm is the only insurance company I will ever be with. Joan Vernon"
We responded:
"Joan,thank you so much for your confidence in us! So sorry that happened to you, but honored to assist. Best! Brad and team"
Profile photo of Catherine Spainhour

Catherine Spainhour

April 5, 2023

5  out of  5
rating by Catherine Spainhour
"Gavin has been wonderful to help and guide me with my recent policies that include my vehicle along with Homeowners Insurance. Brad Romine and his staff are very personable, caring people and it shows in the way they conduct business!!"
We responded:
"Thank you for the positive feedback Catherine! We appreciate you and really enjoy working with you. Best, Brad and team "
Profile photo of narcoti

narcoti

January 27, 2023

5  out of  5
rating by narcoti
"I had a home disaster and these folks especially Jordan took great care of me and made sure not only my issues were covered but my neighbors issues as well. This has been an extremely positive experience in light of what happened to my house. Highly recommended especially if you value a personal aspect to your insurance."
We responded:
"Thanks so much for the positive feedback! We love having Jordan on our team and appreciate your business very much. Best, Brad and team"
Profile photo of Betty Morse

Betty Morse

October 26, 2022

5  out of  5
rating by Betty Morse
"I have been with Brad Romune State Farm for 26+ years. Thankfully I have not needed their services often, but on the couple of occasions I have, they were quick to respond and address my needs! They truly are excellent to deal with!"
We responded:
"Betty, thank you so much for the positive review. My team and I truly appreciate it! You are a wonderful person and so easy to work with, so it’s not a hard job for us. Thanks again! Brad Romine and team"
Profile photo of Glorious Davis

Glorious Davis

October 11, 2022

5  out of  5
rating by Glorious Davis
"I was truly comfortable talking to Jordan. He was through answering questions I asked, and asking questions to me that I didn’t think of to have all the coverage I needed. I felt his caring spirit. He wasn’t just trying to make a sale. He wasn’t pushy trying to over sell or under sell. He wanted to know me as a client and I appreciate that. I’m so happy I called State Farm. My aunt and daughter, have been with State Farm’s over 20 years each,. My granddaughter was on her Mom’s policy now she has her own , and now me. It’s a family affair."
We responded:
"Glorious, thanks so much for the positive feedback. And yes we love working with Jordan. Lean on any of us anytime. Best, Brad Romine"
Profile photo of Fritzie Manuel

Fritzie Manuel

September 28, 2022

5  out of  5
rating by Fritzie Manuel
"Great customer service with patience and understanding. Thank you very much!"
We responded:
"You are very welcome! Thank you for working with us. Best, Brad and team"
Profile photo of Dennis Shaw

Dennis Shaw

September 7, 2022

5  out of  5
rating by Dennis Shaw
"Agent is witjvery good to work"
We responded:
"Dennis, thanks so much for the great review! We appreciate you and enjoy working with you. Thanks again, Brad and team"